Refund policy

Return & Refund Policy

We hope you love every dreamy detail of your order from She Reads Bookshop, but if something’s not right, we’re happy to help.

Return Window

You have 14 days from the date of delivery to request a return.

Return Eligibility

To be eligible for a return, your item must be:

• Unused and in its original condition
• In its original packaging, when applicable
• Not marked as final sale or personalized/custom
• Accompanied by proof of purchase, such as your order number or confirmation email

Final Sale & Non-Returnable Items

The following items cannot be returned or exchanged:

• Books, unless they arrive damaged or you receive the wrong title
• Personalized or custom items, including embroidered totes
• Book bundles
• Sale items
• Gift cards

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Original shipping charges are non-refundable.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please email shereadsbookshop@gmail.com within 7 days of delivery with your order number and photos of the item and packaging when possible.

We’ll work with you to make it right. 🩵

Refunds

Once your return is received and inspected, we’ll let you know whether your refund has been approved. If approved, your refund will be issued to your original payment method.

Please allow additional time for your bank or credit card company to process and post the refund.

Questions?

Have a question about a return or your order? Reach out anytime at shereadsbookshop@gmail.com